By the end of this coaching skills course, participants will be able to:

• describe the role and function of a coach and examine the skills and qualities required for the role and benefits arising
• create supportive coaching relationships with staff
• identify individual training and development needs
• work with colleagues to help plan their development activities
• provide one-to-one tuition in relevant skills and techniques
• brief and debrief staff who are undertaking training and development activities provided by others
• use review and feedback techniques to assess progress, set new objectives and improve plans
• assist staff analyse and resolve problems and barriers to learning

coaching skills can be blended with training the trainer and other HR Management training modules