This counselling skills course variation examines the concept of counselling people at work and demonstrates the potential benefits to the organisation that chooses to use counselling skills with its workforce.

counselling skills will, not only, help the participants to cope personally with stressful and traumatic situations but counselling skills will aid in the day-to-day problems of human interface. In this way the participant will become more effective and also be able to help others realise their potential.

This HR management counselling skills course content covers the following broad areas:

COUNSELLING QUALITIES & PROBLEMS

This counselling skills training course examines the distinctive counselling approach and compares counselling skills to the traditional communication skills of a line manager. This session will consider whether managers can retain a particular style or approach to human resource management and problem solving when the situations that them are so varied. Therefore HR management styles versus counselling skills appropriate for different situations are briefly considered and conflict with a manager's power base is assessed. Problems of acceptance within the organisation, ethics involved, and the prospect of conflicting loyalties between the individual and organisation are appraised.

MANAGING FEELINGS

The counsellor needs to identify feelings and develop confidence to self disclosure during counselling sessions. Also to learn the skill of looking behind the statements to see and appreciate the underlying feelings being expressed. These are prerequisites to dealing with the intimacy that is vital to successful counselling. Identification with, and an ability to project, one's own personality into the situation can help, in certain circumstances, establish some control, give comfort and ensure a trusting relationship. However, relationships are fragile and the client will constantly be seeking evidence of counsellor integrity and assurance, this can be partially enhanced with affirming behaviour.

PROBLEM CLARIFICATION & AGREEMENT

The objective of counselling is to help others solve problems. These first need clarifying, alternatives have to be specified, their implications need to be explored and the consequences fully understood before the changes needed, to accomplish chosen alternatives, can be implemented.

The clients motivation to change or come to terms with his/her behaviour is a major factor in counselling skills.